The Appeals Process
Following the issue of a Civil Notice Charge (CNC) the driver of the vehicle can make an informal representation to us if they believe they have grounds for appeal. Maxim Securities will consider the appeal and will either:
• Accept the appeal and cancel the CNP. In this case, no payment will be required.
• Reject the appeal and advice the motorist of the reason why the appeal has been rejected.

If the informal appeal has been rejected by Maxim Securities, full details of how the Registered Keeper can make a formal appeal will be stated in the letter of rejection. Once a Notice to Owner (NTO) is served on the Registered Keeper, the full £80.00 will become payable and failure will result in the fine being increased by the published tariff’s as displayed in the car park and on the notice, in this case further charges will apply and you may be taken to court.
A Registered Keeper who receives an NTO and believes they were legally parked can make formal representations to Maxim Securities. There are only five grounds on which you can make representations. These are the only grounds for claiming that the CNP was incorrectly issued:
• The contravention did not occur
• The traffic order was invalid
• You were not the owner/keeper of the vehicle at the time of the contravention
• The vehicle had been taken without consent
• You are a hire firm and have supplied the name of the person hiring the vehicle

Only if any of the above grounds are valid and you believe this parking ticket has been incorrectly issued call Call us on: 01635 524303. Or email appeals@maximsecurities.co.uk. Maxim Securities will consider your representation and if you have sufficient grounds, Maxim Securities will cancel the CNP and no payment will be required.

If you believe that we have used your data in an inappropriate manner then you may notify the Information Commissioner or DVLA.

If Maxim Securities rejects the representation and the Registered Keeper is still not satisfied, they can appeal against the decision, the appeal will be dealt with by an independent adjudicator. The adjudicator will deal with the appeal by post or, if the owner requests at a personal hearing. The adjudicator's ruling is final. Details of the Adjudication Appeals procedure will be included in the letter of rejection.

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Maxim Securities use technology and industry standard accredited staff to create and supply a competitive range of detection and protection services.

We make protecting your business our business.

Maxim Securities use technology and industry standard accredited staff to create and supply a competitive range of detection and protection services.

We make protecting your business our business.